We are looking for a dynamic and results-driven Sales Representative to join our team at The All Out Amsterdam (and The Upside Down Amsterdam). As a key figure within our sales team, you will be responsible for generating new business opportunities, building strong customer relationships, and exceeding sales targets.
Your Role:
- Discover & Inspire: Identify companies that are ready for a unique event venue where “competitive socializing” and an upside-down experience take center stage. Convince them of our unique opportunities and concepts.
- Build Strong Relationships: Create lasting partnerships through your expertise and personal approach.
- Tailor-made Solutions: Develop customized solutions that exceed our clients' expectations.
- Boost Sales: Use customer feedback and collaborations to perfect our offerings and reach new heights.
Ready to apply your sales talents in a dynamic environment? Help us create unforgettable experiences in Amsterdam!
Responsibilities:
Generating and Following Up on Leads
- Identifying potential prospects: Use market research, networking events, and online platforms like LinkedIn to find companies that may be interested in hosting events, corporate outings, or conferences in Amsterdam.
- Outbound sales initiatives: Actively reach out to companies through cold calling, email campaigns, and phone outreach to gauge their interest in your event venue and services.
- Lead nurturing: Maintain relationships with potential clients through regular follow-ups, newsletters, and personalized communication to build interest until they are ready to book.
- CRM management: Use a Customer Relationship Management (CRM) system to track leads, log interactions, and plan follow-up actions. This helps in systematically following up on leads and ensures that no opportunity is missed.
Building Customer Relationships
- Building trust and credibility: By deeply understanding your customers' business goals and needs, you can offer tailored advice and position yourself as a trusted partner for their events.
- Maintaining regular communication: Stay in touch with existing clients through personal meetings, phone calls, and emails to strengthen the relationship and stay informed about their future event needs.
- Taking on an advisory role: Act as a consultant who provides valuable insights and suggestions on how your venue and services can be best utilized to meet their specific needs.
- Adapting to the client's culture: Show understanding of the client's corporate culture and values, and reflect this in how you communicate and offer services to ensure better alignment and satisfaction.
- Fostering loyalty: By providing excellent service and personal attention, you create loyalty, leading clients to choose your venue for future events.
Upselling and Cross-Selling (B2B)
- Analyzing client needs: Thoroughly map out a client's event needs and goals during the initial contact. Understand which core values are important to them, such as team building, client engagement, or brand promotion, to suggest relevant additional services.
- Proactively offering extra services: During the sales process, suggest additional services that can enhance the event, such as luxury catering options, professional audiovisual equipment, VIP packages, or on-site branding opportunities.
- Creating customized solutions: Offer personalized packages based on the client's specific needs and budget that add value, such as themed events, exclusive tours, or after-parties.
- Applying bundling strategies: Combine various services and products. For example, the Ultimate Amsterdam Experience Bundle: Experience the best of Amsterdam with a private tour of The Upside Down, followed by a tailor-made event at The All Out Amsterdam, including competitive socializing, stunning cocktails, and luxury food concepts. End the day with a unique aftermovie and personalized souvenirs as lasting memories. A day filled with creativity, fun, and unforgettable moments!
- Using feedback for optimization: Use feedback from previous clients on upsell and cross-sell products to optimize these offerings and better align them with the desires of future clients.
- Collaborating with partners for exclusive offers: Leverage relationships with local partners (such as caterers or external entertainers) to create exclusive, valuable offers that you can present as unique upsell options to your B2B clients.
Qualifications:
- HBO/WO degree level, preferably in commercial economics, event management, hospitality management, tourism, or business administration.
- Minimum of 2-5 years of experience in (tele-)sales, event management, or a similar role within the leisure, hospitality, or tourism industry.
- Strong communication and interpersonal skills.
- Ability to build rapport and trust with clients.
- Self-motivated and results-driven with a strong desire to succeed.
- Excellent organizational and time management skills.
- Fluent in English and Dutch.
About Our Company: World Leisure Concepts BV is a pioneer in developing innovative and contemporary leisure concepts aimed at youth and young adults, both nationally and internationally. We take pride in our successful products such as The Upsidedown in both Amsterdam and Berlin, and The All Out in Amsterdam. These locations are a testament to our commitment to creating unique and inspiring experiences.
At World Leisure Concepts, everything revolves around interactive experiences and playgrounds for creators. We design leisure concepts that are not only social media-worthy but also provide real, immersive experiences. Our real-life gaming concepts attract a wide audience and create unforgettable moments. With a strong focus on international scalability and branding, we ensure that our concepts are recognizable and appealing worldwide.
Our core values are embedded in every concept we develop. We specialize in indoor environments where innovation is key. Our projects are always immersive, interactive, and Instagrammable, making them perfect for the modern, digitally-oriented generation. By applying the latest audiovisual and digital technologies, we create an infotaining experience that is both entertaining and educational. At World Leisure Concepts BV, we continue to push boundaries and create unforgettable leisure experiences that conquer the world.
